Returns & Exchanges

At ARTIFACT, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a seamless 30-day return window for all unworn items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it securely to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.